Refund Policy

Thank you for your purchase. We hope you are happy with your purchase. However,
if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS
All returns must be postmarked within two (2) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS
To return an item, please email customer service at css@nandiniraibeauty.com to
obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA
number, place the item securely in its original packaging and Video of the packaging and the product, then mail your return to the following address:

Nandini Rai Beauty
Attn: Returns
RMA #
Flat no.3, Block 7 Ranthambore Complex, Zone 2 MP Nagar
Bhopal, Madhya Pradesh 462002
India

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least two (2) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email
when your return has been processed.

EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note
• Sale items are FINAL SALE and cannot be returned.
* All products are subject to availability, and we cannot guarantee that items will be
in stock. We reserve the right to discontinue any products at any time for any reason.
Prices for all products are subject to change.

QUESTIONS
If you have any questions concerning our return policy, please contact us at:
css@nandiniraibeauty.com